Has someone in your business ever written an email that offended a customer? Have you ever seen a report go to the board that delayed a critical decision? Have you had proposals rejected because they weren’t concise enough, or they missed the point?
Perhaps you wish you and your staff could get on with your real jobs, instead of wasting time in an endless cycle of writing, rewriting, and editing? Or, you wish you had thought harder about sending something before it ended up in legal action or damage to your reputation.
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